Frequently Asked Questions
What kind of payments do you accept?
- We accept Visa, Mastercard, and Discover. We also accept checks and money orders.
What about a warranty?
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We provide a 3 year warranty of all of the lighting elements.
What is the return policy?
- Since our products are custom made we cannot accept returns.
What types of installations are possible?
- Free Hanging - Using rust-resisting materials: chain, S-hooks, and eye-bolts
- "L" Bracket Mount - Using 3" "L" brackets and brass or stainless wood screws
- Embedded - Mortared within a brick block or stone wall
Do I have to have a professional mason install my address block or can I do it myself?
- Unless you are skilled to embed a massonary application, we recommend that you hire a professional mason or a skilled handy man to install your address block.
Will my light in the address block ever burn out?
- Our address blocks use LED light systems which are the longest lived lights available.
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If you have any other questions please let us know!
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